Asset Reality Academy Terms of Service – Addendum
Asset Reality Academy
Terms of Service – Addendum
PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE USING THIS SITE & THE TRAINING SERVICES (as defined below). THE TRAINING SERVICES ARE MADE AVAILABLE BY THE APPLICABLE ASSET REALITY ENTITY SET FORTH IN AN ORDER, OR IF THERE IS NO ORDER, ASSET REALITY LIMITED, OUR UK ENTITY.
DEFINITIONS
• Account
Refers to the profile created by a user to access the Asset Reality Academy and associated Training Services.
• AssetReality
Also referred to as “AR”, “We”, “Us”, or the Asset Reality Group (or any entity within the Asset Reality Group).
• Content
All materials, text, graphics, videos, software, and other resources provided through the Asset Reality Academy.
• Training Academy
A structured educational program offered by Asset Reality that provides Clients and Authorised Users with training events, workshops, and resources designed to enhance their knowledge and skills related to asset seizure, management, and administration, and the effective use of the ARC Platform and associated services.
• Training Academy Platform
The online interface and system developed and maintained by Asset Reality to deliver educational content, training events, and resources as part of the Asset Reality Academy. This platform facilitates interactive learning experiences for Clients and Authorised Users—enabling access to materials, participation in events and workshops, progress tracking, and engagement with instructors and peers.
• Training Services
The Asset Reality Academy platform, including all training and certification content provided through the Site.
• Third-Party Content
Any material that originates from a source not owned or controlled by Asset Reality.
• User
Also referred to as “Client”, “You”, or “Your”; any individual or entity accessing or using the Training Services, including their representatives or agents acting on their behalf.
1. Introduction
1.1. These Terms of Service, together with the Master Services Agreement (“MSA”) and the Privacy Notice (collectively, the “Terms”), govern your access to and use of the Asset Reality Academy available at: https://academy.assetreality.com/student/catalog (the "Site").
Please read and understand them fully before proceeding. By accessing or using the Site, the Asset Reality Academy, or any Training Services, you agree to comply with and be bound by these Terms.
1.2. These Terms incorporate policies referenced within. By accepting these Terms, you acknowledge and agree to those policies. If any conflict arises between these Terms and the MSA, these Terms will take precedence with regard to the provision and use of the Training Services, unless otherwise specified.
2. User Eligibility and Account Responsibility
2.1. By accessing or using the Training Services, you represent and warrant that you are at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or the entity you represent. You agree to provide accurate, current, and complete information during registration and to keep your account information updated.
2.2. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. If you suspect unauthorized access or use, you must immediately notify Asset Reality at training@assetreality.com. Failure to do so may result in suspension of your account and liability for any resulting damages. Asset Reality reserves the right to suspend or terminate access if eligibility requirements are not met or if fraudulent information is detected.
2.3. By accessing the Training Services, you confirm that your use complies with all applicable local laws and regulations, including any restrictions related to data access and export controls in your jurisdiction.
3. Licence to Use Training Services
3.1. Subject to your compliance with these Terms, Asset Reality grants you a limited, non-exclusive, non-transferable, non-assignable, and revocable licence to access and use the Training Services for personal, non-commercial educational purposes. This licence does not permit the distribution, commercial use, or sharing of content outside the Asset Reality Academy without prior written consent. Violation of this licence will result in immediate termination and may lead to legal action. This licence is subject to the limitations set forth in Section 4 below and the terms of the MSA. Violation of any such provision will automatically terminate your licence to use the Training Services without any liability to Asset Reality. Asset Reality reserves the right to immediately suspend, restrict, or terminate your access to the Training Services at any time without notice or liability.
3.2. You acknowledge that your use of the Training Services will enable you to access Asset Reality Data. “Asset Reality Data” means:
(i) any data or information provided through any Service(s) that may be extracted, downloaded, or otherwise accessed outside the Service(s); or
(ii) data, information, training materials, analytics, or reports provided by Asset Reality to the Client pursuant to (A) an Order (including any Deliverables) or (B) any free Service(s) (including Trial or Beta Services) provided without an Order.
For clarity, any reference to “Service(s)” or “Training Service” includes Asset Reality Data.
3.3. Asset Reality hereby grants you a worldwide, non-exclusive, non-transferable, non-assignable, and non-sublicensable licence to access and use Asset Reality Data during your use of the Training Service.
3.4. You are strictly forbidden from reproducing, recirculating, or amending the Asset Reality Data in its current form or in any manner contrary to Asset Reality’s directives. Asset Reality retains all rights, titles, and interests in and to the Training Services—including any improvements, enhancements, modifications; any software, applications, inventions, or other technology developed in connection with Implementation Services or support; and all related intellectual property rights. For further details on the use of Asset Reality Data, please refer to the Master Services Agreement on www.assetreality.com. We may request that you return or destroy the Asset Reality Data at any time, and you agree to do so as reasonably practical.
4. Acceptable Use Policy
4.1. You agree not to:
4.1.1. Engage in unauthorized scraping, data mining, or data harvesting.
4.1.2. Interfere with or disrupt the integrity or performance of the Training Services.
4.1.3. Attempt to gain unauthorized access to the Training Services or related systems.
4.1.4. Share or disclose your login credentials with others, or circumvent any authentication procedures established by Asset Reality.
4.1.5. Use the Training Services for any unlawful or prohibited activities.
4.1.6. Post or transmit harmful, offensive, or illegal content; introduce any malicious software or code; or otherwise interfere with the proper functioning of the Training Services.
4.1.7. Remove, alter, or obscure any copyright, trademark, or proprietary rights notices contained in the Training Services or Training Materials.
4.1.8. Use or access the Training Services or Training Materials for any purpose other than as expressly authorized in these Terms.
4.1.9. Record, reproduce, distribute, or copy the Training Services or Training Materials in any form (including photographs or screen captures).
4.1.10. For certification examinations, collaborate with others or use any unapproved materials or resources.
5. Intellectual Property Rights
5.1. All content, materials, trademarks, and other intellectual property provided through the Training Services—whether currently existing or developed in the future—are the exclusive property of Asset Reality or its licensors. You may not copy, reproduce, distribute, or create derivative works from any content without express written permission. Reverse engineering, decompiling, or disassembling any part of the platform is strictly prohibited.
5.2. Any derivative works created using content or services provided by Asset Reality remain the property of Asset Reality unless explicitly agreed otherwise in writing.
5.3. Asset Reality is not liable for the accuracy, legality, or appropriateness of any third-party content accessed through the Training Services. You assume full responsibility for any reliance on such content.
6. Data Protection, Confidentiality and Data Security
6.1. The materials provided through the Training Services are confidential and proprietary to Asset Reality. You agree not to disclose, reproduce, or distribute any such materials without prior written consent. While Asset Reality takes reasonable measures to secure user data, it disclaims liability for breaches beyond its control. In the event of a data breach, Asset Reality will notify affected users without undue delay, detailing the nature of the breach, impacted data, and mitigation steps. Asset Reality is not responsible for breaches, losses, or disruptions caused by third-party systems or integrations (including payment processors and external service providers).
6.2. Data Protection: We will process your data in accordance with our Data Protection Policy set out on our website.
7. Cancellations and Refunds
7.1. Cancellation Policy
7.1.1. Subject to clauses 7.2.2 and 7.3, you have the right to cancel your purchase of the Training Services, digital content, or certification event within 14 days of registration.
7.1.2. Cancellation is not permitted if:
7.1.2.1. The Digital Content has been accessed, downloaded, or used with your explicit consent, thereby waiving your cancellation right.
7.1.2.2. The Training Services have been fully completed.
7.1.2.3. The Training Materials have been customised or personalised for you.
7.1.2.4. You have commenced any certification examination upon payment or access.
7.1.3. To cancel, you must notify Asset Reality in writing by emailing training@assetreality.com with your order details and cancellation request.
7.1.4. Cancellations or rescheduling requests made within 14 days of the event start date will not qualify for a refund. Refunds for eligible cases will be processed within 14 days of receiving your cancellation request.
7.1.5. If you enrol in an event but do not attend once the event begins, you forfeit your seat and no refund will be provided (see No-Show Policy below).
7.2. No-Show Policy
7.2.1. A "No-Show" is when you enrol in an event but fail to attend or participate after it has started, without prior cancellation.
7.2.2. Forfeiture of Seat: Failure to attend at the scheduled start time, or failure to notify the organizer per the cancellation procedure, will result in forfeiture of your seat. No later session or transfer will be granted without new enrolment.
7.2.3. No Refunds: In the event of a No-Show, no refund will be provided. Payment is non-refundable once the event has commenced.
7.2.4. Notification: If you are unable to attend, you must notify the organizer at least 48 hours before the scheduled start time to allow for potential rescheduling or seat reallocation.
7.2.5. Rescheduling: Timely notification may make you eligible to reschedule or transfer to a future event, subject to availability and approval.
7.2.6. Exceptional Circumstances: In cases of illness, emergencies, or other extenuating circumstances, you may submit a formal request for review. Such requests will be considered on a case-by-case basis.
7.2.7. Record of Attendance: Your attendance will be tracked. Repeated No-Shows without valid notification may result in suspension of future enrolment privileges.
7.2.8. Acknowledgment: By enrolling in an event, you agree to the terms of this No-Show Policy. Failure to comply may result in forfeiture of the event fee and/or exclusion from future training opportunities.
7.3. Use-it-or-Lose-it Policy
All training seats purchased must be used within 12 months of the purchase date. Unused seats beyond this period will be forfeited with no refunds, transfers, or extensions.
7.4. Event Attendance Policy
Students must join virtual events no later than the scheduled start time to retain their seats. Early access is available 30 minutes before the start time. Failure to join on time may result in forfeiture of the seat.
7.5. Force Majeure
Asset Reality is not liable for cancellations, delays, or failures to deliver Training Services due to events beyond its reasonable control (e.g., natural disasters, acts of war, governmental actions, or system outages), as set forth in the MSA.
8. Disclaimers and Limitations of Liability
8.1. ALL TRAINING SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND (express, implied, statutory, or otherwise). ASSET REALITY DOES NOT WARRANT THAT THE TRAINING SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. TO THE FULLEST EXTENT PERMITTED BY LAW, ASSET REALITY DISCLAIMS ALL LIABILITY FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING NEGLIGENCE, GROSS NEGLIGENCE, OR WILLFUL CONDUCT) ARISING FROM YOUR USE OF THE TRAINING SERVICES OR MATERIALS.
8.2. You are responsible for ensuring that your devices and systems meet the minimum technical requirements for accessing the Training Services. ASSET REALITY DISCLAIMS LIABILITY FOR INTERRUPTIONS CAUSED BY USER HARDWARE OR SOFTWARE DEFICIENCIES.
8.3. NOTWITHSTANDING ANYTHING TO THE CONTRARY, YOU ACKNOWLEDGE THAT ASSET REALITY’S TRAINING SERVICES AND MATERIALS DO NOT CONSTITUTE LEGAL, TAX, OR INVESTMENT ADVICE.
8.4. Certain disclaimers may not apply to users in jurisdictions where specific consumer protection laws override these Terms.
9. Indemnification
9.1. You agree to indemnify and hold harmless Asset Reality, its affiliates, officers, directors, agents, and employees from any claims, liabilities, damages, or expenses (including reasonable attorney’s fees and court costs) arising from your use of the Training Services or any violation of these Terms—including unauthorized use or infringement of third-party rights. This indemnification extends to claims arising from unauthorized use or distribution of Content and any breach of these Terms by you or your representatives.
10. Modifications to the Training Services
10.1. Asset Reality reserves the right to update, modify, or discontinue any part of the Training Services at any time without prior notice. Changes will be effective upon posting on the Site. Your continued use of the Training Services after changes are posted constitutes acceptance of the modified terms.
11. Modifications to Terms and Termination
11.1. Asset Reality may modify these Terms at any time, with changes taking effect upon posting on the Site. You are responsible for reviewing these Terms regularly. Asset Reality may also suspend or terminate your access to the Training Services for any violations or at its sole discretion.
12. Feedback and User Submissions
12.1. By submitting feedback or suggestions, you grant Asset Reality a perpetual, irrevocable, royalty-free licence to use such feedback for any purpose. Asset Reality is not obligated to compensate you for any feedback provided.
13. Governing Law and Dispute Resolution
13.1. These Terms are governed by and construed in accordance with the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts in England and Wales for any disputes arising from these Terms. Prior to litigation, mandatory mediation or arbitration may be required (refer to the Governing Law provisions in the MSA).
13.2. Governing Law & Jurisdiction for Asset Reality Inc.
For all orders, products, and services supplied by or involving Asset Reality, Inc., this agreement shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of laws principles. Any dispute, claim, or controversy arising out of or relating to this agreement, or its breach, termination, or validity, shall be exclusively subject to the jurisdiction of the state and federal courts located in Delaware, United States. Each party consents to the exclusive jurisdiction and venue of such courts and waives any objection based on forum non conveniens or any other reason. This clause applies to all US clients entering into agreements with Asset Reality or its affiliates.
14. Compliance with Laws
14.1. You are responsible for ensuring compliance with local laws when accessing the Training Services, including data protection and export controls.
15. Severability and Interpretation
15.1. If any provision of these Terms is found by a court or tribunal of competent jurisdiction to be invalid, void, or unenforceable, that provision shall be amended or limited to the minimum extent necessary to make it valid and enforceable, and the remaining provisions shall remain in full force and effect.
16. Entire Agreement
16.1. These Terms, together with Asset Reality’s Master Services Agreement (MSA), any Order, and Policies executed between you and Asset Reality, constitute the complete and exclusive agreement between the parties. They supersede and replace any prior agreements, proposals, or understandings related to the same subject matter.
17. Contact Information
17.1. For any questions regarding these Terms, please contact us at:
training@assetreality.com
Last Updated: 28 Feb 2025 | Version: 1.0
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